Our company NM & JN Benton Ltd have been building award winning homes in Auckland for the last 32 years and during that time we have installed many gas fires.
I met Paul Fenton when he first started working for Living Flame Fires in 2000 and have come to know him very well over this time.
Paul has an extensive knowledge in this industry and has also worked well with all our clients. He has been a pleasure to work with and we look forward to continuing this relationship in the future.
Nigel Benton
NM & JN Benton Ltd
It has been an absolute pleasure to have Monique Fenton look after our home heating requirements. Her attention to detail, vast knowledge and service is second to none! I have no hesitation in recommending her to anyone fortunate enough to secure her services.
Jan
Devonport, Auckland.
To Paul Fenton, Sales Manager at Living Flame Fires, re the indoor and outdoor fireplaces in Half Moon Bay. Just a quick note to thank you for your expert advice and assistance with yet another project for our clients.
As usual you have displayed your outstanding technical knowledge to help both ourselves as designers and the builders during the concept design/detailed design and the installation process. Even your after-hours service of changing over the fireplace burner stones when the client changed their mind was not a problem for you and done with a good spirit of keeping the client happy.
Thanks again and look forward to working with you on any of our future projects. Kind regards
Paul Rosnell
Director at vanVeenendaal
Rosnell Langley Architecture Ltd
“You have been a truly great colleague to work with in the heating industry over the years Paul.
We have worked together on so many high end projects making beautiful fireside spaces in clients homes. Your knowledge has been invaluable for me and I have always been able to rely on you when there’s been challenges to sort, which is most of the time! I look forward to still working with you as your service to me is undoubtedly second to none. You will be a huge asset in the Coromandel region and further afield. Good Luck Paul – I’m sure you will be a great success.
Deb Crowe
Designer – Board and Batten
Interior Design Ltd
“We can’t speak highly enough of the exceptional customer service we’ve received from Paul Fenton over the last two decades. His extensive knowledge is evident in how he skillfully navigates the unique demands of Architects and Clients to achieve the optimal results. Paul has been meticulous in providing us with all the necessary information to ensure our projects succeed. He goes beyond merely completing and submitting our orders; he also guarantees that every aspect is in line with the Code of Compliance. In today’s landscape, it’s rare to find the combination of deep knowledge and excellent customer service that Paul offers. It’s for this reason that we felt compelled to write this testimonial. In our line of work, building a network of reliable experts is critical for maintaining high standards. Paul has collaborated with us on numerous projects, many of which are among the most prestigious homes in Auckland. Our heartfelt thanks go out to Paul for his ongoing support and expertise. We would unhesitatingly recommend his services to any of our clients and colleagues.
Reece & Raewyn Foote
R&R Residential Limited
To the CEO of Living Flame, over the last two weeks I have had organisational meetings online with Monique Fenton, who appears to be your “go to“ person in Living Flame. With a wife in postoperative care following radical oesophageal cancer our gas fire needed an urgent overhaul. Your company is indeed fortunate to have such a person as Monique with Living Flame. She appears to be Au fait with every aspect of your operation. Empathetic and efficient Monique used her knowledge and experience to facilitate a quick resolution to our problem. Pricing appeared fair and we are grateful for the quick attention to our problem. I write as a retired teacher and lecturer in Educational Psychology and pride myself in assessing personal traits across a wide range of institutions over 40+ years.
Goy (satisfied customer)
Castor Bay, Auckland